77dc Privacy Policy

77dc ("we", "us", or "platform") provides a safe and reliable service for online gaming players in Bangladesh. This privacy policy ("policy") explains how 77dc collects, processes, stores, and protects your personal information.

By using our website (https://77dc.cam) or registering an account, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy. All of these documents together form the complete legal framework of the 77dc platform.

We believe that respecting your privacy is our primary responsibility. Therefore we only collect information that is necessary to provide our services, and we never share your information with third parties unnecessarily.

We collect various types of information in order to properly provide services, verify identity, and manage financial transactions on the 77dc platform.

2.1 Personal Identity Information

During account registration and verification, we collect the following information:

• Full name (registered name as it appears on your national identity card)
• Date of birth (for age verification — for those aged 21 or older only)
• Email address
• Bangladeshi mobile number
• Residential address
• National Identity Card (NID) or passport number (for KYC verification)

2.2 Financial Information

To process deposits and withdrawals, we may collect the following financial information:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

The following technical information is collected automatically while you use our services:

• IP address and device information
• Browser type and version
• Operating system
• Time spent on the site and page history
• Login time and session information
• Referral source (where you came from before visiting our site)

2.4 Gaming Activity Information

To ensure responsible gaming and improve the quality of our services, we retain:

• Gaming history and betting records
• Win and loss information
• Bonus and promotion usage history
• Gaming session duration and patterns

Collected information is used only for the following legitimate purposes:

3.1 Account Management and Verification

We use your personal information to confirm your identity, create and maintain your account, and prevent unauthorized access. Age verification is our obligation, as the 77dc platform is for those aged 21 or older only.

3.2 Financial Transaction Processing

Your financial information is essential for receiving deposits, processing withdrawals, and distributing bonuses and rewards. Accurate information is required to ensure the minimum deposit amount of ৳300 and the minimum withdrawal amount of ৳500.

3.3 Customer Service

Our 24/7 live chat support team may need to access your account information in order to assist you quickly and effectively.

3.4 Fraud Prevention and Security

We monitor transaction and login information to detect suspicious activity, prevent account hacking, and comply with anti-money laundering (AML) regulations.

3.5 Ensuring Responsible Gaming

We analyze gaming patterns to identify problematic behavior and provide support where needed. This is part of our responsible gaming commitment.

3.6 Service Improvement

We use anonymized statistics to improve the overall user experience, add new games and features, and resolve technical issues.

3.7 Marketing Communications

If you have given your consent, we may send promotions, bonus offers, and important updates to your email. You have the right to withdraw this consent at any time.

We retain your information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

4.1 Account Information

All personal information is retained while your account remains active. After account closure, some information may be kept for a set period to meet legal and regulatory compliance requirements.

4.2 Financial Records

Records of all financial transactions are retained on a long-term basis. This is to meet anti-money laundering (AML) regulations and financial audit requirements.

4.3 Data Deletion Requests

You may request that your account be deleted. However, some information may be required to be retained due to legal obligations or ongoing disputes. Processing a deletion request may take up to 30 business days.

77dc does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted partners for essential functions such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and security services. These partners receive only the information necessary for their specific function and are bound by strict confidentiality agreements.

5.2 Legal Obligations

In the case of a court order, government directive, or a valid request from a law enforcement agency, we may be required to disclose relevant information. In such cases, we will attempt to notify you in advance to the extent possible.

5.3 Fraud Prevention

In cases of serious fraud or deception, relevant information may be shared with other licensed operators.

5.4 Business Transfer

In the event of a business merger or acquisition, user information may be transferred. In such cases, we will inform you in advance and the new entity will be required to follow the same privacy policy.

The 77dc website uses cookies and similar technologies to improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website — maintaining login sessions, security verification, and saving language preferences. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences, such as your preferred game category or display settings.

6.3 Analytics Cookies

We collect anonymous usage data to understand how the website is used and to improve our services. These cookies can be controlled through your browser settings.

6.4 Cookie Controls

Most cookies can be disabled or deleted by changing your browser settings. Please note that disabling certain cookies may cause some website features to not function properly.

As a 77dc user, you have the following rights regarding your personal information:

7.1 Right to Access Information

You may request at any time to find out what information we hold about you. We will provide a complete report within 30 business days.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done by logging into your account settings or by contacting our support team directly.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, this right may be limited in cases involving legal obligations, ongoing disputes, or financial transaction records.

7.4 Right to Restrict Processing

In some cases you may request that the processing of your information be restricted — particularly if you believe the information is incorrect or the processing is unlawful.

7.5 Right to Opt Out of Marketing

You may opt out of promotional emails or communications at any time. Each marketing email will include an unsubscribe link, or you may contact our support directly.

7.6 Right to Complain

If you believe your information has been misused, please contact us directly. We take all complaints seriously and work to resolve them promptly.

77dc takes the highest technical and administrative measures to protect your personal and financial information.

8.1 Encryption

Our entire platform is secured with SSL/TLS encryption. The lock icon in your browser address bar confirms that your connection is encrypted. All sensitive information is also encrypted when stored.

8.2 Access Controls

Only authorized staff may access user information, and only to the extent necessary for their role. All access is logged and regularly audited.

8.3 Two-Factor Authentication

We provide two-factor authentication (2FA) to enhance account security. You are advised to use this feature to keep your account protected.

8.4 Regular Security Audits

Our technology team conducts regular security audits and vulnerability assessments. Any security vulnerabilities are identified and resolved promptly.

8.5 Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary protective measures.

The 77dc platform may be connected to certain third-party services.

9.1 Payment Gateways

Transactions involving mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as bank transfers, are governed by those institutions' own privacy policies. We are not responsible for the data practices of these external platforms.

9.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may operate their games on their own servers. In such cases, the respective game provider's privacy policy may apply.

9.3 External Liability Limitations

Third-party services follow their own data collection policies. You are advised to read their respective privacy policies before using these services. 77dc is not responsible for the activities of these third parties.

77dc reserves the right to update this privacy policy from time to time.

10.1 Change Notifications

If any significant changes are made, we will send a notification to your registered email and clearly announce it on the website. For minor changes, only the update date on this page will be changed.

10.2 Continued Use After Changes

If you continue to use the platform after a new policy is published, you will automatically be considered to have agreed to the new policy. Therefore, you are advised to review this page regularly.

10.3 Archived Versions

Previous versions of the policy can be provided by our support team upon request. This helps determine which policy was in effect when your information was collected.

Please contact us for any questions, concerns, or complaints regarding your privacy. We take all requests seriously and will try to respond as quickly as possible.